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Level 1: Cadet

Nbn no service

No nbn or phone for 3 days ... cannot believe this day an age we are treated like this 

no one will tell me what the problem is..... if Telstra has an issue just inform your customers so we are prepared.

what is wrong ?..,,

also don’t treat us like fools when contacting your 24/7 chat 

Thanks to Rudd for drawing it up on a serviette

thanks to Turnbull for taking the cheap wayout

 

but hey "....... you have fibre to your home ....,

 

 

 

 

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1 REPLY 1
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Telstra (Retired)
Telstra (Retired)

Re: Nbn no service

Hi Yacht888

 

If there is a known issue on the NBN network then technical support may not know what the specific details are as it is outside of the Telstra connection. If they have been supplied an estimate timeframe, it will be displayed on the outage page here 

 

As this is an ongoing issue, the tech support team may be able to look into interim data or phone issues on 1800834273.

 

- AlistairQWA

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