Level 1: Cadet

NBN order taking almost a month to be provisioned - on the verge to cancel altogether. - no support

My NBN order is created almost a month ago i have only received one modem still waiting....

 

support spoke to me 2 weeks ago and told me there is a problem with the order and my modem will be shipped soon. still nothing, she was not able to give me any tracking... 

 

This is not a good service / response by a tear 1 company. i am worried!!!

 

I am going to give another week before i call this off (covid concession), i  will break up with telstra.. 

 

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