Highlighted
Level 1: Cadet

NBN Plan Change taking forever!

Why is it taking so long just to change my nbn 50 standard plan from the standard to the nbn 100 premium plan? Ive just signed up with telstra not long ago and yet every other provider ive been with have done it instantly. Last telstra person i spoke to said a couple of weeks? makes no sense to me. Im on fttp and know i can get the 100 premium plan so why so long?.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Support Team
Support Team

Re: NBN Plan Change taking forever!

Hey @Fhreaze, how did you go with this? Has your plan changed now?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit