Level 1: Cadet

NBN Plan Change taking forever!

Why is it taking so long just to change my nbn 50 standard plan from the standard to the nbn 100 premium plan? Ive just signed up with telstra not long ago and yet every other provider ive been with have done it instantly. Last telstra person i spoke to said a couple of weeks? makes no sense to me. Im on fttp and know i can get the 100 premium plan so why so long?.

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Support Team
Support Team

Re: NBN Plan Change taking forever!

Hey @Fhreaze, how did you go with this? Has your plan changed now?

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