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Level 1: Cadet

NBN Premium Upload Speed has gone from 40mbps to 0.4mbps

My upload speed on NBN premium broadband has dropped from ~40mbps down to 0.2-0.4mbps.  It's awful!  Download speeds are still ok although a not as consistent as before.  I've restarted everything and can't think of anything else.  Any thoughts other than reporting it to Telstra?

 

Upload:

 

Download:

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2 REPLIES 2
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Level 24: Supreme Being
Level 24: Supreme Being

Re: NBN Premium Upload Speed has gone from 40mbps to 0.4mbps

What sort of connection do yo have? Is it FTTN, FTTP, Fixed Radio or HFC.

 

Are you texting from a Wifi connected device or a device connected to LAN port of gateway?

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Level 23: Superhero

Re: NBN Premium Upload Speed has gone from 40mbps to 0.4mbps

Good evening
Please remove and refit every possible cable....also again reboot NBN box, modem and computer or device. If using WiFi connect via ethernet and also a different device.
If using HFC remove and reinstall cable.
If using speedtest.net ensure that you're using Telstra server. If using FTTN check all cables and reboot. Let us know if any if this resolves. Happy New Year
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

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