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Level 1: Cadet

nbn refund

hi my NBN is not better then what i had and now my telstra TV is now playing up and have to wait up to 5 work day to get it working again so over telstra

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Level 25: The Singularity
Level 25: The Singularity

Re: nbn refund

For the NBN problem, what are the speeds that you are experiencing (ie speedtest.net)?

 

If you can log in to your modem (usually http://10.0.0.138) and go into the broadband tab, what are the Maximum Sync/Line Rate and Actual Sync/Line Rate figures? That will help give us an indication of where the problem lies.

 

As far as the Telstra TV goes, what is the problem that you are experiencing?

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Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

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