Level 1: Cadet

nbn refund

hi my NBN is not better then what i had and now my telstra TV is now playing up and have to wait up to 5 work day to get it working again so over telstra

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Level 25: The Singularity
Level 25: The Singularity

Re: nbn refund

For the NBN problem, what are the speeds that you are experiencing (ie


If you can log in to your modem (usually and go into the broadband tab, what are the Maximum Sync/Line Rate and Actual Sync/Line Rate figures? That will help give us an indication of where the problem lies.


As far as the Telstra TV goes, what is the problem that you are experiencing?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit