Level 1: Cadet

NBN Switchover - Loss of Number for 5-10 Days

After my Business Account is merged with my Home Line Account and the Business Broadband is then linked to my Home Line on that New Account prior to NBN Switchover, I have been told that my Home Line must be out of operation for 5-10 days.

Why is that outage required - and what are the alternatives to avoid this loss of service during Covid challenges and the need to maintain daily contact with relatives, both in other States and Overseas?

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