mds
Level 1: Cadet

NBN Technicolor TG799vac wifi to phone unstable

Ever since we installed the NBN router we have had wifi stability problems. PCs seem to be ok allthough the intermittent nature makes this hard to prove.
The problem is mainly seen on various phones used in the house.
Siginal strength is excellent.

But the android devices keep loosing data... ie the connection is still there but when you search internet or look at fb etc it just sits there waiting for data.

 

Sometimes turning the phones wifi on and off can get it back again but not always.

 

any ideas?

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1 REPLY 1
ProfessorPhone
Level 23: Superhero

Re: NBN Technicolor TG799vac wifi to phone unstable

Hello

It wouldn't hurt to have a talk to the technical support people at the dedicated Telstra NBN support centre.

Phone 1800FIBRE

 

Thank you

"BEING NICE TO OTHERS .. IS NICE"
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I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

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