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Level 1: Cadet

Nbn

We are on a 50 mbps plan.  We just got the connection box today and the technician came and connected.  The internet keeps dropping out and the speed is very slow.  My son cannot even use his laptop.  Any suggestions?

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Level 25: The Singularity
Level 25: The Singularity

Re: Nbn

What type of NBN connection is it (FTTN, FTTC, FTTB, FTTP, HFC, FW)?

What speeds are you getting?

What colour are the lights on the modem?

What are the light son the modem and connection box doing when the internet drops out?

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