Was this helpful?
- Yes it was, thank you
- No, I still need help
Nobody at Crowdsupport has access to account information.
If you can't get through on the phone, send a message using the My Telstra app on your mobile (blue icon, bottom right of Get Help screen) and if Codi redirects you, type "Speak to a consultant" and you should be transferred to the queue to chat with a human.
You can mark the message as urgent by tapping on the 3 dot icon in the top right of the message screen.
- 0 Likes
- 0 Replies