Level 1: Cadet


We switched to NBN the other day and since then we are having serious issues downloading netflix through our playstation. it keeps pausing and then loading. we can no longer watch a movie due to this happening all the time. Anyone else having

the same issue?

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Telstra (Retired)
Telstra (Retired)


Hi debandmark


Was the issue only with Netflix or across other streaming like Youtube or other catchup services? 

Try using a direct connection to the modem if possible if you are currently using WiFi.

If WiFi is the only option you can try changing the broadcast channel settings How to Change the WiFi Channel on the Telstra Gateway Max TG799/TG800 ADSL/NBN Modem


- AlistairQWA

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