Level 1: Cadet


I am a existing Telstra customer and just received email about connecting with NBN


I live in South Yarra


What timeline do I have till I need to advise what type of NBN plan with Telstra


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Level 25: The Singularity
Level 25: The Singularity


That depends on where in South Yarra you live. Some parts do not have a changeover date yet (primarily FTTC connections), while some are due for cutoff in Feb 2021 (HFC areas).


Enter your address in the nbnco.com.au website and then click on the "find out more about this address" button and it will tell your about the cutoff (disconnection) dates.


I would recommend contacting Telstra at least 3 months before the cutoff date to ensure that you can be migrated before the non-NBN connections are switched off.

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