Level 1: Cadet

Netgear Nighthawk R7000 NBN Ready?

Hi there,


Newly get connected to Telstra NBN in my apartment. Bought a Netgear R7000 but the router just couldn't get connected. 


Just wondering if I need another MODEM? I thought Netgear R7000 is NBN ready?


Also, do I need to put in Telstra login details to get connected? I've put in *****@bigpond.com and Telstra1234 but can't get connected.


Any advice would be much appreciated. Thanks

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 24: Supreme Being
Level 24: Supreme Being

Re: Netgear Nighthawk R7000 NBN Ready?

There is no need to enter Bigpond username and password as Telstra NBN conection use IPOE for authentication.


Select No for "Does your Internet connection require a login"

See page 23 of manual





Level 25: The Singularity
Level 25: The Singularity

Re: Netgear Nighthawk R7000 NBN Ready?

What type of NBN connection do you have (FTTP, FTTB, FTTN, HFC)?
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Level 19: Deputy Director

Re: Netgear Nighthawk R7000 NBN Ready?

There can be a "gotcha" with some "NBN ready" routers. That particular router doesn't have a modem ie VDSL socket which is what is used for the NBN.


So if your connection is one where you plug a cable directly into a wall socket that replaced an existing phone socket ie: fibre to the node, FTTN, you won't be able to use this router directly. However if you have an VDSL router you could use that to connect and then set it up in Bridge mode, and put the Nighthawk behind it to do the "heavy lifting" ie what a router does. What modem did your ISP suggest you use / provide?

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit