Level 1: Cadet

network dropping out every 5-10 min

Both my telstra broadband networks keep dropping out ever 5-10min. When one drops out, I am able to change to the other network. The other newtork is always working. I will stay in this newtork for 5-10min and this will drop out and I will switch back again and so on. I use cloud based software for my business and this is slowing me down big time. Any ideas what is going on ?

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Telstra (Retired)
Telstra (Retired)

Re: network dropping out every 5-10 min

Hi Shaun, 


Thanks for contacting us and sorry to hear of the trouble with your connection. An isolation test might fix the connection:


If not, please call Telstra Technical Support team on 133 933 they can run some tests and get this working again.


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