Level 1: Cadet

New Modem connecting to NBN

We have just joined Telstra and got our smart modem gen 2 yesterday, we have connected it to the NBN box but only have the backup 3G/4G running. I have rebooted the NBN box and Smart modem a couple of times, one can see at the back once rebooted that the Modem picks-up the NBN as the dsl light goes green but after a while it switching off again and only the back-up service then runs. Any idea when the ADSL/NBN service will kick in ?

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