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Level 1: Cadet

new nbn connection - blinking lights

hi there, just connected to NBN using new connection box and modem. although we can see and connect to wifi on our devices, the lights on the black nbn connection box are blinking, not solid (only 3 light up, not 4), and the light on the white box is blue (not green). I can't access my work's secure VPN because secured port is blocked ... can anyone help?

 

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