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Level 1: Cadet

New NBN install - upstream light flashing

I had my HCF NBN installed last Thursday. It wasn't working when the technician left. He said another technician would come out. Now I have no idea when he will be back, and there is no chance of getting through on the phones at the moment.

When I plug everything in, and turn it on, I get solid green lights on power and downstream, but the upstream flashes and connected light does not come on.

I get the blue light on the modem.

Any ideas if I can do anything to make it work, or do I have to hope a technician will come back?

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1 REPLY 1
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Level 25: The Singularity
Level 25: The Singularity

Re: New NBN install - upstream light flashing

No. It will require the technician as it can't find an upstream channel.

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