Amanda48
Level 1: Cadet

New NBN Smart Modem Connection

Hello.  I am just installing my new Smart Modem to my NBN for the first time,  The Modem has been sitting on Blue - Mobile Back Up for quite some time.  Will it eventually go to Green NBN Connection or is there something wrong?  TIA.

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1 REPLY 1
cf4
Level 24: Supreme Being
Level 24: Supreme Being

Re: New NBN Smart Modem Connection

Something is wrong.

 

Was the NBN link working before you connected the modem?

 

Is the WAN / DSL light on the back of the modem green?

 

What type of NBN connection do you have? (FTTB, FTTC, FTTN, FTTP, or HFC) 

 

 

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