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Level 1: Cadet

No bill to my email and just received overdue everytime

I can't get any bill in time neither in my email or account,  and then received overdue everytime. I tried remind myself to pay and still get overdue this month, but money had be charged already.

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Telstra (Retired)
Telstra (Retired)

Re: No bill to my email and just received overdue everytime

hi Tyler_Zhang

 

This is really disappointing to hear,  

 

I'll send you a PM so that I can grab your details and we can work together offline to get this situation resolved,

 

 

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