Cdnmale66
Level 1: Cadet
March 2016

No broadband

Been about 30 hours wihout service on broadband in Albany Creek. The outage update says march 11 it should be back( said March 10 yesterday) . That will make over 48 hours of no service. Hope Telstra allows for that in my bill.
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Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
March 2016

Re: No broadband

In response to Cdnmale66

When the outage is finished give billing a call and they will credit the difference

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
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