No internet

[adee]

Anyone else experiencing network connectivity issues in Lalor Vic? Started last night and still no better. Apparently there is no official outage in the area but then when I remember the self service diagnostic, it suggests others in Lalor and Thomastown are experiencing connectivity issues.

[ProfessorPhone]

You can check your area via the link below. Thank you
https://outages.telstra.com.au/

[adee]

Yeh checked it. No outage. But when I run Telstra’s self service broadband assistant, I get the message that others in the area are experiencing issues and that service is expected to be restored earlier today. We’re now going on 24 hours without connectivity.

[Della69]

8 days straight with no internet/foxtel. More Telstra lies about when expected to be resolved, changes everyday. Telstra, any danger you could provide a simple service and actually fix the issue?

[SpannaD]

Same here.
7th day of an apparent ‘outage’, with no information on what the issue is or when it will be fixed

[EthanG]

Sorry to hear you have been affected by an outage @Della69 and @SpannaD. Our technicians update the outages page in real time as they get more information regarding the outage, which can sometimes lead to changes in the ETR.

I do apologise for the inconvenience, please let us know if we can help with anything else.