Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
No lights on modem
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: No lights on modem
It is possible, but if it had suffered from a power surge I wouldn't expect it to turn on at all.
I suspect that your real problem may be with your incoming line.
Was it working previously, or have you just changed over to NBN?
Which model modem is it?
Assuming an FTTN service, the line from your wall socket should go in to the DSL socket on the modem. The phone handset goes in to the Green Phone socket.
If you log in to the homepage of the modem (http://10.0.0.138) and look at the Broadband connection stats, does it tell you that it is disconnected, or no signal?
If it was seeing a VDSL signal, I would expect the light closest to the front of the modem to be blue. It changes to Green when it registers to the network.
- 0 Likes
- 0 Replies