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Level 2: Rookie

Ok this is weird... cannot connect to some sites.

Answered

Be gentle.... I am new here....

My setup
HoleInTheWall-->TelstraFAST5335-A-->Billion7800VDPX-->Computer-->CarbonBasedProblemCauser

My plan (well actually Telstra's plan, my plan was to simply connect to the internet and be able to find the site I am looking for)
- Superfast boost (100/40) I think it is.

My Routing setup
Computer(192.168.0.30)/Gateway(192.168.0.1)-->Billion7800VDPX(192.168.0.1) set as Ip Over Ethernet-->TelstraFAST5335-A(10.0.0.138) using DNS provided by Telstra (61.9.211.33 and 61.9.211.1)

 

I use a windows DHCP server, neither the Billion or Testra modem services as a DHCP.

 

Scenario:

Can connect and find most sites.
Can connect and use email

Can connect and download from dropbox and other services.

Can connect to VPS (located in LA, sounds impressive but it is not really).

I try to connect to Meteotemplate.com.
- Can connect to it using, VPS in LA

- Can connect to it using, Telstra4G network

- Can connect to it using neighbours ADLS (shhh they do not know I am using it :-))



First few days all worked perfect (even the CarbonBasedProblemCauser and using NBN) for no reason, other than random events, some sites are not found.

In particular the one listed below. The site is up and can reach it with the methods described in the scenario.

So I done a tracert (Pretty proud of myself with that one)
Tracing route to meteotemplate.com [46.28.106.34]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     1 ms     1 ms     1 ms  10.0.0.138
  3     *        *        *     Request timed out.
  4    15 ms    14 ms    15 ms  144.130.212.209
  5    17 ms    10 ms    15 ms  bundle-ether5.woo-core1.brisbane.telstra.net [203.50.11.136]
  6    25 ms    26 ms    29 ms  bundle-ether11.chw-core10.sydney.telstra.net [203.50.11.70]
  7    25 ms    30 ms    26 ms  bundle-ether1.oxf-gw11.sydney.telstra.net [203.50.6.93]
  8    29 ms    27 ms    27 ms  bundle-ether1.sydo-core03.sydney.reach.com [203.50.13.98]
  9    27 ms    28 ms    29 ms  i-0-1-0-17.sydo-core04.bi.telstraglobal.net [202.84.222.62]
 10   168 ms   175 ms   170 ms  i-0-7-0-4.1wlt-core01.bx.telstraglobal.net [202.84.144.82]
 11   166 ms   165 ms   164 ms  i-0-4-0-0.eqla01.bi.telstraglobal.net [202.84.251.174]
 12   168 ms   169 ms   170 ms  be4637.ccr41.lax05.atlas.cogentco.com [154.54.10.133]
 13   168 ms   169 ms   170 ms  be3032.ccr21.lax01.atlas.cogentco.com [154.54.31.53]
 14   178 ms   179 ms   180 ms  be2931.ccr21.phx02.atlas.cogentco.com [154.54.44.85]
 15   187 ms   185 ms   186 ms  be2929.ccr21.elp01.atlas.cogentco.com [154.54.42.66]
 16   204 ms   207 ms   206 ms  be2928.ccr22.iah01.atlas.cogentco.com [154.54.30.161]
 17   215 ms   223 ms   218 ms  be2690.ccr42.atl01.atlas.cogentco.com [154.54.28.129]
 18   233 ms   229 ms   238 ms  be2113.ccr42.dca01.atlas.cogentco.com [154.54.24.221]
 19   236 ms   231 ms   234 ms  be2807.ccr42.jfk02.atlas.cogentco.com [154.54.40.109]
 20   343 ms   335 ms   340 ms  be2490.ccr42.lon13.atlas.cogentco.com [154.54.42.86]
 21   352 ms   356 ms   352 ms  be12488.ccr42.ams03.atlas.cogentco.com [130.117.51.42]
 22   350 ms   350 ms   353 ms  be2816.ccr42.ham01.atlas.cogentco.com [154.54.38.210]
 23   365 ms   367 ms   375 ms  be3029.ccr21.prg01.atlas.cogentco.com [154.54.59.62]
 24   373 ms   369 ms   364 ms  149.6.24.146
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

Anybody else this issue?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Level 2: Rookie
Accepted Solution

Re: Ok this is weird... cannot connect to some sites.

Ok this seems to be resolved now, tried again this morning and all works.

Tracing route to meteotemplate.com [46.28.106.34]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  192.168.0.1
  2     1 ms     1 ms     2 ms  10.0.0.138
  3     *        *        *     Request timed out.
  4    10 ms     9 ms     9 ms  144.130.212.209
  5    12 ms    11 ms    12 ms  bundle-ether5.woo-core1.brisbane.telstra.net [203.50.11.136]
  6    21 ms    23 ms    22 ms  bundle-ether11.chw-core10.sydney.telstra.net [203.50.11.70]
  7    24 ms    26 ms    24 ms  bundle-ether1.oxf-gw11.sydney.telstra.net [203.50.6.93]
  8    23 ms    22 ms    23 ms  bundle-ether1.sydo-core03.sydney.reach.com [203.50.13.98]
  9    23 ms    23 ms    23 ms  i-0-1-0-17.sydo-core04.bi.telstraglobal.net [202.84.222.62]
 10   166 ms   163 ms   163 ms  i-0-7-0-4.1wlt-core01.bx.telstraglobal.net [202.84.144.82]
 11   163 ms   164 ms   165 ms  i-0-4-0-0.eqla01.bi.telstraglobal.net [202.84.251.174]
 12   164 ms   163 ms   163 ms  be4637.ccr41.lax05.atlas.cogentco.com [154.54.10.133]
 13   164 ms   164 ms   163 ms  be3032.ccr21.lax01.atlas.cogentco.com [154.54.31.53]
 14   175 ms   174 ms   175 ms  be2931.ccr21.phx02.atlas.cogentco.com [154.54.44.85]
 15   183 ms   183 ms   183 ms  be2929.ccr21.elp01.atlas.cogentco.com [154.54.42.66]
 16   199 ms   199 ms   199 ms  be2928.ccr22.iah01.atlas.cogentco.com [154.54.30.161]
 17   213 ms   216 ms   212 ms  be2690.ccr42.atl01.atlas.cogentco.com [154.54.28.129]
 18   224 ms   224 ms   224 ms  be2113.ccr42.dca01.atlas.cogentco.com [154.54.24.221]
 19   231 ms   230 ms   230 ms  be2807.ccr42.jfk02.atlas.cogentco.com [154.54.40.109]
 20   294 ms   293 ms   293 ms  be2490.ccr42.lon13.atlas.cogentco.com [154.54.42.86]
 21   338 ms   338 ms   338 ms  be12488.ccr42.ams03.atlas.cogentco.com [130.117.51.42]
 22   348 ms   347 ms   348 ms  be2816.ccr42.ham01.atlas.cogentco.com [154.54.38.210]
 23   362 ms   362 ms   362 ms  be3029.ccr21.prg01.atlas.cogentco.com [154.54.59.62]
 24   325 ms   325 ms   324 ms  149.6.24.146
 25   327 ms   325 ms   326 ms  r10-b.wedos.net [46.28.104.34]
 26   375 ms   357 ms   327 ms  wl102-wv20.wedos.net [46.28.106.34]

Trace complete.

 

This is on NBN

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3 REPLIES 3
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Telstra (Retired)
Telstra (Retired)

Re: Ok this is weird... cannot connect to some sites.

Thanks for providing all of that information, I do have a few more questions though.

 

Is meteotemplate.com only intermittently not available from your NBN service or is it not loading the page at all?

 

How does the above traceroute compare to those performed when connected via the Telstra 4G? 

 

Have you tried leaving your modem turned off for at least 5 minutes to get a new IP address? Your current IP address may be blocked on that server for some reason.

 

- Shelly

 

 

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Highlighted
Level 2: Rookie

Re: Ok this is weird... cannot connect to some sites.

Hi Shellock,

 

Thanks for reply.

 

Is meteotemplate.com only intermittently not available from your NBN service or is it not loading the page at all?

Not loading the page at all, times out....

 

How does the above traceroute compare to those performed when connected via the Telstra 4G? 

Have not tried traceroute on 4G, but the page shows up...

 

Have you tried leaving your modem turned off for at least 5 minutes to get a new IP address? Your current IP address may be blocked on that server for some reason.

The site has not been available since day one.

Re IP I have a fixed IP address, asked the site owner to check and it is not firewalled.

 

Hope this helps, will do a tracert from 4G later tonight.

Highlighted
Level 2: Rookie
Accepted Solution

Re: Ok this is weird... cannot connect to some sites.

Ok this seems to be resolved now, tried again this morning and all works.

Tracing route to meteotemplate.com [46.28.106.34]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  192.168.0.1
  2     1 ms     1 ms     2 ms  10.0.0.138
  3     *        *        *     Request timed out.
  4    10 ms     9 ms     9 ms  144.130.212.209
  5    12 ms    11 ms    12 ms  bundle-ether5.woo-core1.brisbane.telstra.net [203.50.11.136]
  6    21 ms    23 ms    22 ms  bundle-ether11.chw-core10.sydney.telstra.net [203.50.11.70]
  7    24 ms    26 ms    24 ms  bundle-ether1.oxf-gw11.sydney.telstra.net [203.50.6.93]
  8    23 ms    22 ms    23 ms  bundle-ether1.sydo-core03.sydney.reach.com [203.50.13.98]
  9    23 ms    23 ms    23 ms  i-0-1-0-17.sydo-core04.bi.telstraglobal.net [202.84.222.62]
 10   166 ms   163 ms   163 ms  i-0-7-0-4.1wlt-core01.bx.telstraglobal.net [202.84.144.82]
 11   163 ms   164 ms   165 ms  i-0-4-0-0.eqla01.bi.telstraglobal.net [202.84.251.174]
 12   164 ms   163 ms   163 ms  be4637.ccr41.lax05.atlas.cogentco.com [154.54.10.133]
 13   164 ms   164 ms   163 ms  be3032.ccr21.lax01.atlas.cogentco.com [154.54.31.53]
 14   175 ms   174 ms   175 ms  be2931.ccr21.phx02.atlas.cogentco.com [154.54.44.85]
 15   183 ms   183 ms   183 ms  be2929.ccr21.elp01.atlas.cogentco.com [154.54.42.66]
 16   199 ms   199 ms   199 ms  be2928.ccr22.iah01.atlas.cogentco.com [154.54.30.161]
 17   213 ms   216 ms   212 ms  be2690.ccr42.atl01.atlas.cogentco.com [154.54.28.129]
 18   224 ms   224 ms   224 ms  be2113.ccr42.dca01.atlas.cogentco.com [154.54.24.221]
 19   231 ms   230 ms   230 ms  be2807.ccr42.jfk02.atlas.cogentco.com [154.54.40.109]
 20   294 ms   293 ms   293 ms  be2490.ccr42.lon13.atlas.cogentco.com [154.54.42.86]
 21   338 ms   338 ms   338 ms  be12488.ccr42.ams03.atlas.cogentco.com [130.117.51.42]
 22   348 ms   347 ms   348 ms  be2816.ccr42.ham01.atlas.cogentco.com [154.54.38.210]
 23   362 ms   362 ms   362 ms  be3029.ccr21.prg01.atlas.cogentco.com [154.54.59.62]
 24   325 ms   325 ms   324 ms  149.6.24.146
 25   327 ms   325 ms   326 ms  r10-b.wedos.net [46.28.104.34]
 26   375 ms   357 ms   327 ms  wl102-wv20.wedos.net [46.28.106.34]

Trace complete.

 

This is on NBN

View solution in original post

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