Parental Control blocking

[muk3]

I suddenly have parental control blocking website access (twitch, facebook); nil changes initiated by me. Is anyone else having these issues; and can you please advise a solution.

THANKYOU

[cf4 · Accepted solution]

There have been quite a few reports of people with this problem. One solution is to use a custom DNS. This is easy to do if you have the Smart Modem Gen 2 or Gen 1.1. To set up a custom DNS open a web browser on device connected to modem and go to http://192.168.0.1 password on Gen 2 modems is Telstra. Go to Advanced then go to Local Network and select a non Telstra DNS from drop down list and save settings. Do this for both IPv4 and IPv6. For settings to take effect either reboot modem or disconnect and reconnect device.

[muk3 · Accepted solution]

Thankyou cf4; we changed the setting to another option; rebooted - and it worked. I not comfortable changing the settings to something else - so we then reset the settings back to Telstra - rebooted and that worked. We are back on original settings and working.

Your time and wisdom is appreciated.