Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Paying for NBN technician
Our NBn modem constantly drops out. Twice a mechanic was scheduled to come to our house to fix it, twice nobody showed up.
Now we have received a message on Friday saying that a mechanic will come to our house on Monday, however we have to pay a call out fee and an hourly rate. Tried to call Telstra to get this changed, but spend two hours on hold and cannot get through. How do I get the fee taken of, as I don't believe I should have to pay.
Cannot get a hold of
- 0 Likes
- 66 Views
- 0 Replies
Was this helpful?
- Yes it was, thank you
- No, I still need help