MelbPensioner
Level 2: Rookie

Pensioner discount on NBN

Hi,  

Do Pensioner discounts apply to the NBN?

Do the pensioner discount apply to the $10 unlimited call package?

Does the discount apply to the professional installation that will need to be done to instal the NBN to my home?

Does the discount apply to the connect, connect plus and/or entertainment package? 

If the discounts apply, by how much?

Thank you

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3 REPLIES 3
EthanG
Support Team
Support Team

Re: Pensioner discount on NBN

Hi @MelbPensioner,

 

Thanks for reaching out. You can find details regarding what the pensioner discount includes here.

 

Please let me know how you go.  

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MelbPensioner
Level 2: Rookie

Re: Pensioner discount on NBN

Hi Ethan,

Thanks for your reply however the page is not related to the NBN.

- Call charges do not apply for the NBN, if you elect to pay the $10 a month fee. 

So do you get a discount on the $10 monthly fee for the "Australia ultimate" which allows for unlimited calls ??    if so, how much discount?

 

- The webpage mentions connection charges,   but says nothing about NBN installation charges...   So do Pensioners receive discount on the NBN installation charge????   if so, how much?

 

Thanks

MammaB
Support Team
Support Team

Re: Pensioner discount on NBN

Hi MelbPensioner, The discounts that we do offer relate only to fixed line calls however, we do also have a dedicated NBN Billing Team who will certainly be able to provide you with a more detailed look at discount offers for installation and billing relating to the NBN. They can only be contacted via 1800 834 273.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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