Level 1: Cadet

Phone only NBN plans for elderly

I am asking for my very elderly grandmother: She lives in an apartment block that has NBN HFC. She does not require the internet so I am looking at the Telstra Home Phone plan only (via the NBN network) for her. She is extremely concerned about what the installation process is so I am hoping to put her mind at ease – is anyone able to tell me what the process is (ie. does a technician need to still attend)?

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