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Level 1: Cadet

Ping Doubled

Hi,

My ping to all online services has doubled. This has been an intermittent issue that will come and go, usually it only lasts a couple of days, but it has been effecting me for the past 3 weeks.

My connection to most online gaming services / ping tests to sites is usually in the 55-60ms but is now a stable 105. 

This largely effects my ability to play games online smoothly.

I have tested on multiple devices and all ping tests are consistently high.

 

tracert google.com

Tracing route to google.com [216.58.199.78]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms SAGEMCOM [10.0.0.138]
2 85 ms 91 ms 95 ms gateway.sb01.adelaide.asp.telstra.net [58.162.26.161]
3 80 ms 81 ms 81 ms 144.130.214.209
4 81 ms 83 ms 83 ms bundle-ether9.way-core10.adelaide.telstra.net [203.50.11.156]
5 95 ms 95 ms 96 ms bundle-ether16.exi-core10.melbourne.telstra.net [203.50.6.231]
6 105 ms 106 ms 105 ms bundle-ether12.chw-core10.sydney.telstra.net [203.50.11.124]
7 105 ms 104 ms 104 ms bundle-ether1.chw-edge903.sydney.telstra.net [203.50.11.177]
8 104 ms 104 ms 104 ms goo2503069.lnk.telstra.net [58.163.91.194]
9 106 ms 105 ms 106 ms 108.170.247.49
10 104 ms 104 ms 104 ms 209.85.248.173
11 105 ms 104 ms 105 ms syd15s01-in-f14.1e100.net [216.58.199.78]

Trace complete.

 

C:\Users\jeffo>tracert facebook.com

Tracing route to facebook.com [157.240.8.35]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms SAGEMCOM [10.0.0.138]
2 80 ms 80 ms 79 ms gateway.sb01.adelaide.asp.telstra.net [58.162.26.161]
3 81 ms 82 ms 80 ms 144.130.214.209
4 82 ms 81 ms 82 ms bundle-ether9.way-core10.adelaide.telstra.net [203.50.11.156]
5 96 ms 94 ms 94 ms bundle-ether16.exi-core10.melbourne.telstra.net [203.50.6.231]
6 104 ms 105 ms 104 ms bundle-ether12.chw-core10.sydney.telstra.net [203.50.11.124]
7 104 ms 104 ms 104 ms bundle-ether1.chw-edge903.sydney.telstra.net [203.50.11.177]
8 105 ms 107 ms 105 ms edg2336399.lnk.telstra.net [203.27.180.30]
9 105 ms 104 ms 104 ms po102.psw01.syd2.tfbnw.net [157.240.46.91]
10 104 ms 104 ms 104 ms 173.252.67.7
11 105 ms 104 ms 104 ms edge-star-mini-shv-01-syd2.facebook.com [157.240.8.35]

Trace complete.

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2 REPLIES 2
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Level 1: Cadet

Re: Ping Doubled

To add, this is the exact same issue I am facing:
https://crowdsupport.telstra.com.au/t5/home-broadband/high-ping-in-darwin-to-adelaide/m-p/878409#M94...

Considering this problem appears to be telstra specific, I have multiple friends on other ISPs who do not experience this issue, and is intermittent means it can be fixed. While latency is not a guaranteed service this does appear to be a networking/routing issue and literal doubling of ping does damage the quality of service provided.

Highlighted
Level 1: Cadet

Re: Ping Doubled

The lack of a response is greatly appreciated, I'm taking my business elsewhere.

 

Cya never

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