Level 1: Cadet

Provisioning NBN connection

How long does it take to migrate my service to nbn?nbn went live in my area 4 weeks and so far i have made 3 orders with telstra and i am getting nowhere near of being connected meanwhile being stuck on adsl service with download speeds of 1.25 mb/s.Yesterday was the initial switchover daybut surprise surprise nothing happened.now have been on the phone to youe support since yesterday evening wth nobody having any ideaso of whats going on.with this 3rd order i dont even have an order number so where do we go from here telstra???????

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit