Support Team
Support Team

Re: New connection -apartment building

Hi Aniel,


Where an MDF is installed, Telstra supplies the connection up to the MDF and it is your responsibility for all of the cabling from the MDF to your apartment. If you need to organise the cabling to your apartment any electrician can complete the work as long as they are licensed to work on telephone lines.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit