Kalak
Level 23: Superhero

Re: new line connection

It's really not. More than likely the contractor will turn up, tell you need to have a trench dug, mark the order as such and when you've completed the work you'll have to call to arrange someone to come and complete the install.

I speak as someone who had to deal with customers in your situation.
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Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

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