RE: wrong information, Speed tier 100/50
Signed up to NBN as was told speed 100/50.
Message from Telstra chat "Premium is speed tier and we have it or $110 premium internet plan so that you can get 100/50 speed."
Rang 3 days later and they said, "just wait till they put up the speed"
Spoke yesterday now they tell they don't have that and I have 30 day satisfaction, so just
churn out and pay for modem. Well I don't want there modem, and I got false information
so why should I pay for there modem. Seems that there staff need a lot of training as there
is lots mismatched info going around.
- 0 Likes
- 106 Views
- 0 Replies
Was this helpful?
- Yes it was, thank you
- No, I still need help