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Level 1: Cadet

Redirect to "sitehelp.bigpond.net.au" How to stop it??

Is there a way to turn off this re-direct that Telstra has in place. 

I am sick of this page always coming up when the browser can't find a page. I setup many domains and have this coming up whenever I am waiting on the Re-delegation process to be completed. 

 

Very very frustrating

 

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1 REPLY 1
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Level 17: Bureau Chief

Re: Redirect to "sitehelp.bigpond.net.au" How to stop it??


@greghere wrote:

Is there a way to turn off this re-direct that Telstra has in place. 

I am sick of this page always coming up when the browser can't find a page. I setup many domains and have this coming up whenever I am waiting on the Re-delegation process to be completed. 

 

Very very frustrating

 


When I go to an unknown domain name, I get a BigPond search page. And, at the top right, there's a link to explain what it is and how to turn it off. You should see the same.

 

If you don't then that "turn it off" link is https://go.telstra.com.au/helpandsupport/-/dns-redirect

 

Short form is: Set your DNS servers as follows:

  • Preferred DNS server: 61.9.211.34
  • Alternate DNS server: 61.9.211.2
--
Kevin
[ I am a Telstra Employee however my posts here are done in a personal capacity.]

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