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Level 2: Rookie

Security Key

I wish to add a new device and have lost my security code or WEP code. Where can I find it.

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5 REPLIES 5
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Level 9: Captain

Re: Security Key

Behind the back cover above battery !

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I am both a Telstra Customer and a Telstra Employee.
Some of my views may not represent Telstra and are my personal opinion only. I also participate in my own time.
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Level 2: Rookie

Re: Security Key

Sorry can't find that. I have Thomson TG782T if that helps.
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Level 9: Captain

Re: Security Key

It's on the back its there keep looking 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I am both a Telstra Customer and a Telstra Employee.
Some of my views may not represent Telstra and are my personal opinion only. I also participate in my own time.
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Level 9: Captain

Re: Security Key

It's literally just printed on the back of your modem. 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I am both a Telstra Customer and a Telstra Employee.
Some of my views may not represent Telstra and are my personal opinion only. I also participate in my own time.
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Telstra (Retired)
Telstra (Retired)

Re: Security Key

Hi Lynne 

 

You can find the usually information on where to get this information here

 

https://www.telstra.com.au/support/category/broadband/set-up/connecting-to-a-wireless-wi-fi-network

 

You can also find the user guide for that modem here - http://downloads.thomson.net/telecom/documentation/TG787/R74X/SetupUserGuide/PDF/TG787_SetupUserGuid... - The instructions for the WiFi network setting is on page 27/88 (printed as 21)

 

Let me know how you go

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