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Level 1: Cadet

Send tecnician

Hello, May I please have a technician come and rectify the overwhelming crackle in my phone line.  It has foreign battery all over it and is making my internet run like a wet dog.  

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Send tecnician

Hi Teagan,

You would need to speak to the faults team so they can do some tests to make sure it is nothing else causing the problem then they can arrange a tech. They are on 132203. As this is a public forum there is limited ability to get assistance with account level enquiries.
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Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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