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Significant packet loss when straming using NBN but not telstra 4G Phone network
I am subscribed to a streaming service and I am having significant issues watching high definition quality without interruption on my laptop (connected via lan to telstra gateway max nbn modem).
I thought that it was the provider's fault, however when I have downloaded wireshark and observed the traffic, I have found out that there is a huge packet loss when trying to stream.
Alternatively, I have tethered my 4G Telstra connecteion to my laptop, and had no issues at all. Wireshark log showed a minimal loss in packets.
Can you please help in advising how to solve this issue? The streaming service runs under the base url http://clientportal.link:8080/
Happy to provide further information.
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Re: Significant packet loss when straming using NBN but not telstra 4G Phone network
Thanks for contacting us about your steaming speeds. For NBN technical support please give us a call on 1800 834 273 and we can check on this for you.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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