Benny1401
Level 1: Cadet

Skout Live Streams

I’ve used Skout live streaming for many moons. Recently I can’t tap into or access anyone’s live streams and can’t seem To figure out how what is causing this. Can anyone assist?

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3 REPLIES 3
BlackJackie
Level 1: Cadet

Re: Skout Live Streams

If the app doesn't need to be updated, try  clearing the app cache from the settings menu.

 

Settings 》 Apps 》 Skout 》 Storage 》 Clear Cache

 

If that doesn't help any, you may need to uninstalll/reinstall it, unless you've moved the apps storage location from internal storage to an SD card, in which case there may be residual files that didn't transfer.

 

 

Hope this helps?

Benny1401
Level 1: Cadet

Re: Skout Live Streams

Hey bro thank you for the advice. I tried both options and still not working much appreciated

Greg_Buch
Support Team
Support Team

Re: Skout Live Streams

Thanks for the update, Benny. If the service still isn't working I'd recommend getting in touch with Skout (https://tel.st/kye9uz) for further investigation and help with the access problems - the developers would be the best point of contact

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