Level 1: Cadet

Slow ADSL2+ Speed

Hi, I''ve been experiencing extremely slow internet speeds ever since I've subscribed to Telstra Velocity. It would usually work when I reset my modem and the NTD, now I just keep getting 2mbps average. Is this normal?

 

Please help,

 

Leo.

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1 REPLY 1
Level 23: Superhero

Re: Slow ADSL2+ Speed

Good morning

 

Below are some self help links.

 

If that fails, I would be ringing Technical Support.

 

https://crowdsupport.telstra.com.au/t5/Home-Broadband-KB/How-To-Troubleshoot-Speed-Issues/ta-p/27813...

 

https://www.telstra.com.au/webforms/cares/

 

Thanks

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