vnkhk1
Level 1: Cadet

Slow cable speeds?

I have been using the large plan for over a month now and my internet speeds are really slow. the maximum speed it goes up to is 3.4mbps. can someone please help me, because this is frustrating me! thank you.

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2 REPLIES 2
Robertbelshaw
Level 2: Rookie

Re: Slow cable speeds?

It is about what i am getting over hear at Hassall Grove NSW 2761 as well. Where are you at?

Iain_T
Telstra (Retired)
Telstra (Retired)

Re: Slow cable speeds?

Hi vnkhk1, 

 

We report outages or maintenance on our service status page below:

 

http://servicestatus.telstra.com/

 

If nothing is reported, Please call Telstra Technical Support team on 133 933 they can run some tests and check if this can be improved. You can also chat to us here http://tel.st/gq6m.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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