Golfernutter
Level 1: Cadet
September

Slow internet

Answered

I have just moved here to The Vines and the Internet is extremely slow and I cannot watch the Apps like yahoo 7 as it tells me there is poor internet connection. 

 

I am am not impressed with the service by telstra as I have rung and also used your online contact and no body gets back to me.

 

the internet is so bloody slow it’s annoying. 

 

I dont want to pay for a service I am not getting. 

 

I have a telstra tv box connected to the system. 

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Jupiter
Level 25: The Singularity
Level 25: The Singularity
September
Accepted Solution

Re: Slow internet

In response to Golfernutter

What type of connection are you on (Velocity, FTTN, FTTC)?

Can you post your modem connection stats so that we can see what is going on?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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Jupiter
Level 25: The Singularity
Level 25: The Singularity
September
Accepted Solution

Re: Slow internet

In response to Golfernutter

What type of connection are you on (Velocity, FTTN, FTTC)?

Can you post your modem connection stats so that we can see what is going on?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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Suzie13
Level 1: Cadet
October

Re: Slow internet

In response to Golfernutter

Every time i log in to use internet lately it is so slow its not funny. Thinking about taking drastic measures now so i can play.

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MammaB
Support Team
Support Team
October

Re: Slow internet

In response to Suzie13

Hey Suzie13, is your internet still slow? Our troubleshooting will look at what is happening and how to fix it. https://tel.st/sj5mn

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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