Level 1: Cadet

Slow modem 4g speed?

I have cable and lost my net 3 days ago and have been told it will be another 3 until restored. Ok, so that's fine. I get things break/fail. But when my modem changed over to 4g, it was slower than my old adsl speeds. Like between .1mbs to 1mbs if I'm lucky. Anyone else have this issue!? Its extremely frustrating as my phone has the same network and smashing constantly over 25-50mbs. At the moment, I cant even watch a video on YouTube at lowest quality setting let alone load a web page. I have moved the modem and still bad speed. Is this just a telstra being tight with bandwidth thing?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit