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I am so sick of my NBN speed. It is driving me batty and cranky. why am I getting lower than a basic evening tier during the day? Its even worse at nite. and I'm paying $79.00 for Home INternet Connect Plus Standard Plus Speed FTTN NBN
I am so frustrated I could cry. and the stupid troubleshooting tool I should be able to do blah blah blah with this speed. That is not the damn point! Im now on low tier so why is my speed so slow and I am not over my limit. i have only used 3.5 GB out of 1000GB. Restarting modem ndoes not increased my speed.
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Have logged a fault and they are sending a NBN techie this weekend. There is nothing else on my phone socket. no filter just direct connect to modem. Today I am in backup mode. At this point, I really hate Telstra and NBN.
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Re: Slow NBN speed
The low speed is due to the extremely high attenuation of your line. There might be fault causing the high attenuation. If you have more than one phone socket try another phone socket also make sure nothing is plugged into any spare phone sockets. Have you lodged a fault with Telstra as your speed is way below the speed guaranteed by NBN CO for a FTTN connection.
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Have logged a fault and they are sending a NBN techie this weekend. There is nothing else on my phone socket. no filter just direct connect to modem. Today I am in backup mode. At this point, I really hate Telstra and NBN.
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Re: Slow NBN speed
NBN techie came and did a fix. I am now on 24.74 Mbps speed for my 25 plan although I dont know why I am on 25 if my plan is
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Re: Slow NBN speed
Standard plus is 50/20 but on an FTTN link speed is also limited by distance from Node and line quality. You might be entitled to a refund for the days you had unusable internet and if your link is not capable of 50/20 could transfer to a different plan.
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