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I DID A SMART TROUBLESHOOTER AND IT CAME BACK SAYING SLOW SPEED FROM CONGESTION IN MY AREA AND THEY ARE WORKING ON FIXING IT BY TODAY THE 16TH , IT SAID A $10 CREDIT WILL BE PUT ON BILL FOR THE INCONVENIENCE . HOW CAN I CHECK ON THIS UPDATE AND IS THIS COMMON FOR EVERYONE IN MY POSTCODE OF 5114 ? OUR UPLOAD SPEED WENT FROM 20MPS TO 100KPS .
oUR HOME PHONE IS STILL NOT WORKING EITHER THE PHONE IT SELF SAYS IT IS UN REGERSTED AND HAS A LINE THROUGH A PICTURE OF A BELL ON IT AND WHEN I RING IT IT GOES TO MESSAGE BANK AFTER 8 RINGS .?