Level 1: Cadet

Speed Boost

Speed Boost not working.
 
 

I recently got on the velocity connection, I was with Internode prior and was able to get the boost network (nearly 100MBS) with them. I recently called Telstra as i wasn't happy with my connection speed since switching which is about 20mbs. I called to add the speed boost. and I was told it would take 1-2 days to take effect. That was over 4 days ago and I still have exactly the same speeds as before. But my account states that speed boost is inactive.

My line is capable of going to the 100Mbps and still sits at 25Mbps. 

Do i need to wait longer for it to activate? (i have already switched modem off/on.)

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