Level 1: Cadet

Suspend NBN Account

We are going away for 6 months, can is suspend one of my home internet accounts.? Do I have to return the NBN modem? 

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Level 23: Superhero
Level 23: Superhero

Re: Suspend NBN Account

Hi Rye888,


No, you can't suspend your service because you're going away for 6 months.



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Level 25: The Singularity
Level 25: The Singularity

Re: Suspend NBN Account

You can cancel your service and reconnect when you get back. You don't have to return the NBN NTD or the Telstra modem. If your on contract will have to pay the early termination fee.

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