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I have been charged a technician fee that I was never advised I would be charged. I have an ongoing service issue with my internet (constant drop outs and slow speeds). As part of this they came out and replaced a plug in my house. I wasn't home at the time my daughter was. she never agreed to any charges. I don't believe I should pay this as I was never advised of the charge or given the opportunity to say no to it.
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Re: Technician Fee
Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.
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