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Telstra App 'Get Help'
The My Telstra App - Get Help support section is the worst customer service platform I have used.
I have been trying to outline an issue I have with a Kayo app subscription.
They do not reply to messages left and then disconnect.
Why can you no longer talk to a real person to have issues resolved.
Terrible service....a communications company that wont talk to their customers.....how ironic.
Optus wasn't great, but Telstra is much worse.
A change of supplier is needed I think.
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