Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Telstra Chromecast
On the 5/09/2014 we came back to Telstra, the bundle we chose was the Bundle with $200 and a chromecast we received the $200 but not the chromecast after contacting Telstra (overseas) they said we have to apply online and hung up, does anyone know where to apply for this.when i went to the telstra shop they said it was on the system but did not know when it would arrive ??
Was this helpful?
- Yes it was, thank you
- No, I still need help
Thank you for your feedback
Thank you for your feedback
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Telstra Chromecast
Being a promotional add-on, and not part of a regular bundle package, they may have had some supply issues that has delayed them going out? If their system shows its ordered, then it will probably come soon.
Did you get a router as well, and has it been connected?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Re: Telstra Chromecast
If you have recieved the $200 Visa Card then everything should be in place... unusual that the ChromeCast of all things is the delayed item.
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Telstra Chromecast
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Re: Telstra Chromecast
I think for the most part these promotions are completed wtihout a hassle.
and often these forums are mainly answered to by customers more so then the staff. (or in a few cases, Telstra staff who are answering questions when they are not actually at work, to be helpful)
I would recommend a chat with the LiveChat Tema, see if they can give you the order number (should be like 1-2XXXX) and see if it has been dispatched and if it has been dispatched to find out the consignment note number, at least with the order number you will be able to Track Your Order, and or use the order number as a refernce number on StarTrack Order Tracker
https://www.my.telstra.com.au/myaccount/track-my-order
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Telstra Chromecast
Thank you for the information i will contact them, Excellent
Related Content
-
Chromecast can't connect to new Telstra Gateway Max
Find out more -
Telstra Air Wifi connects to Chromecast but not to various Internet connections !
Find out more -
NBN installation knocked out Chromecast and printer wi-fi connection
Find out more -
Telstra Tv Streaming Slowing Internet Extremely
Find out more