Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Telstra keeps sending messages telling me my smart modem still connected to 4g
Hi. Telstra has been sending text messages to the mobile linked to my home account saying that my smart modem is still connected to 4g and if I don't switch back to adsl my speed will be limited. I have checked the modem lights and the gateway ip of 192.168.0.1 and it says connection is definitely adsl. The phone line was disconnected briefly a couple of weeks ago but Im not sure if there is a glitch when it switched back to adsl as in Telstra still thinks it is connected to 4g. Any ideas?
- 0 Likes
- 725 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: Telstra keeps sending messages telling me my smart modem still connected to 4g
If you're connected to fixed line and the online light is green you don't have anything to worry about. There is a fix being released next week that should stop the 'false flags' from occuring
IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
- 0 Likes
- 0 Replies