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Telstra outages messages
the Telstra Customer Service emails notifying planned outages for the NBN could be improved if they actually told you which NBN service they relate to. I have 2 services at different addresses and its always a waste of time trying to work out if the outage relates to my home or other service.
the emails don't include any specific information so are useless
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Re: Telstra outages messages
Thanks for getting in touch and proving your feedback.
I have passed this information on however if you're ever unsure I recommend checking our outages page here: https://tel.st/4v7uh to see if there is a disruption listed or speaking with our team via live chat here: https://tel.st/x35kl and they can let you know.
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