Level 1: Cadet

Telstra Smart Modem always in back up mode

I just received Tesltra smart modem and I have installed as per instructions but its permenantly in back up mode. Why? How do I fix this?

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Level 25: The Singularity
Level 25: The Singularity

Re: Telstra Smart Modem always in back up mode

What type of home broadband connection do you have? The modem is not connecting to it.


It may be a setting that needs to be changed or the home broadband service may be faulty.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit